appointments

Missed and late cancellation of dental appointments

If you have to cancel your appointment for any reason, please give as much notice as possible. Appointments cancelled without adequate time of notice – at least 24 hours or 48 hours for appointments of 30 minutes or more – will incur a fee.

If you receive NHS care and you miss or cancel two dental appointments, giving less than 24 hours notice, we may not be able to complete your treatment or offer you future NHS care.

Urgent treatment refers to treatment that the dentist considers necessary to relieve severe pain or prevent your oral condition deteriorating before you can make a normal appointment. For out of hours advice, call NHS 111.

Making an NHS dental appointment

We are accepting NHS patients.
You can get free NHS dental treatment if you:

  • Are under 18
  • Are 18 and in full-time education
  • Are pregnant or have had a baby in the 12 months before treatment starts
  • Receive Income-Based Job Seekers’s Allowance
  • Receive Income-Related Employment and Support Allowance
  • Receive Pension Credit Guarantee Credit
  • Are named on or are entitled to an NHS tax credit exemption certificate, or
  • Are named on a valid HC2 certificate (full help with health costs)
    We see NHS patients on Tuesday and wednesday morning. Please ring us to make an appointment.
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